Motorbike repair shop

This was my 3rd CBT at my 3rd different training school due to moving around a lot and these guys and girls are without a doubt the best I've come across, I was actually quite jealous of how good they were with the brand new riders as I wish the instructor I had for my 1st CBT were as good as these lot!. Even tho I had experience they still treated me like everyone else which meant I learnt a lot more and had a fun day instead of being rushed through like I had been at a previous school. There was no frustration or impatience from any of the instructors all super easy to talk to and turned out to be a really fun day of refreshing my skills, can't recommend enough and will be using again

Future Customers,I need to pass on the pleasure I had upon meeting the renowned Eddie and team at ERS Racing.To begin with when the bike was handed in I had explained that I had a holiday booked nearing the end of the month and that it would be great to have the bike back for then. Upon handing the bike in Eddie managed to diagnose everything that was needed and we both agreed who would order what. Eddie scoffed at the time frame and ensured me that it was more than manageable as he has more qualifications than I’ve had hot breakfasts.I get to work on ordering my parts and that’s that.Nearing the end of the month I had phoned in to ask what my bill was looking like (I was going to be coming in for the end of that week). I was pretty much fobbed off by your receptionist Charlotte and eventually when I did mange to speak to Eddie it came to light that A) He is AWFUL at speaking to customers (how you’ve managed to be in business this long leaves me dumbfounded) B). that you had not even began work on the bike.I explain that I’ve now been left in quite the predicament and will now have to rent a bike for my holidays, Eddie is totally unbothered.I then go on to explain to Charlotte that I’ll be away for the best part of a month and will expect it to be ready for when I get back. Leaving you guys to it.Getting back, I phone in and ask how everything is going and when I can pick it up, I’m then told that there’s still one more part due in and to expect it to be ready within the week (this was confirmed by Charlotte).Ok this is now getting annoying however one more week I can live with. I wait just shy of the week and phone in to check whether I should be coming to pick it up. Again, getting through to Charlie who again cannot give me any concrete answers as to the price of the repair or even when it will be ready.Now this has been nine weeks that Eddie had kept my vehicle, on day one he knew what was to be ordered and on day one he knew and agreed when he would have the bike back. He is now over a month late with this.Speaking to Charlotte was great but she really did not know what is going on in the workshop. Eddie can clearly not communicate the progress of his jobs nor accurately ascertain when he will have them finished.The relationship I felt at that point was still Okay however getting strained due to Eddies complete lack of communication. Eventually the day before I was meant to be picking up the completed bike which had been with him (sitting outside) for the better part of nine weeks I get through to Eddie and am told in no uncertain words and with quite colourful use of the English language that it’s actually my fault he cannot get his work done as people keep phoning him to ask about progress and that he has been in the hospital for the better part of a week.I do sympathise with Eddie being in hospital however if he does not make anyone aware of this then it is completely ridiculous to expect us to be able to accommodate that and the day before I’m about to pick up the bike and am trying to phone to see what my bill is is not the time to tell me he has been incapacitated for the better part of a week.When I did finally speak to Eddie I wish I’d been recording it, his telephone mannerisms are genuinely hilarious and how he has ever kept this business running is just beyond me. This man needs kept in his workshop and let out at night.. Jesus Christ!During the phone call I told Eddie I would be picking the bike up the next day regardless of whether it was ready.. I have had enough of his time wasting…The next day I arrive and am informed by Charlotte that Eddie ‘hasn’t turned up yet’ obviously he either slept in or didn’t want to face an unhappy customer.Reviewing the bike I find that Eddie hasn’t even STARTED on the bike and the only parts to have arrived were all parts I had ordered barring one or two items.Overall terrible experience and I will be shouting from the rooftops for as long as I can just how bad this guy really is.Yours sincerely,Mark Thornton

Fantastic service top quality highly recommended.

Did CBT training here, good guys. Would recommend

I have always been well treated at Spa Motorcycles however after having a service on my bike done there today, I just had to leave feedback. Absolutely amazing. My bike feels like it's new and I couldn't be happier. 10/10 would recommend!

I attended the one day motorcycle maintenance course in November. It exceeded my hopes of what was possible to learn in a day!Moe and the team are fantastic, not only knowledgeable but also jovial and a good laugh.I came at the course with a decent idea of what I'm doing maintenance wise already. But wanted to gain the confidence that I'm approaching things correctly. I was concerned the course being only a day, would be quite basic. But it's actually very in depth and hands on. Definitely considering taking the week long course in the spring to delve a little deeper!Can't rate the course and the team at Pass Bike highly enough.If your considering a motorcycle maintenance course, you will not be disappointed!

Fantastic service nevervuse anyone else.

Just got a tenere 660 from here. Staff were awesome. Really helpful, friendly and informative. Lots a great stock in and bikes look in really good condition. Clothing and parts section also well stocked and priced. Highly recommended. Travelled from Sheffield and would happily do so again. Wonderful buying experience. Thanks lads

URM were recommended by a very reliable motorcycling friend and as the bike was now free from its dealer warranty, I booked the bike in for a big service. This involved valve adjustment, which is a BIG job, plus some other routine work. Couldn't have faulted Matt (really nice guy) and the team. They are reassuringly knowledgeable, efficient, great at keeping you updated as to what they are doing or any issues, such as calling me up to advise me I needed rear pads urgently, which they sourced quickly. Great value for money, knowing what other riders of my bike model have been charged by dealers around the country for the same work. They even provided me with a locker to store my helmet and jacket so I didn't have to carry them around before I went back to pick up the bike. The bike was a different bike after all their work. Both my bikes will going to Unity Road Motorcycles from now on!

We are broken down at the motorway and called him to ask if we can deliver the bike there. He said we’re calling from a non-UK number so he won’t help us. Hung up.