Faculty of media and information science

Best 'hidden secret in town! Shops, showrooms, artist studios, art gallery plus much more

Remarkable place in the middle of bustling Newcastle. Charming reception, great refreshments, interesting, attractive interior filled with a marvellous range of found objects, art installations, reuse and repurposed furnishing. Mixed use arts and deigns space, meeting rooms and Café it's an inspiring place to visit

DigiSender HD Pro 3 Triple-input Powerline HDMI Sender (DGHDP3).To all the staff of AEIReceived my order of DigiSender equipment yesterday (9 July 2018).I can't thank you enough. The picture and sound quality is absolutely superb. The equipment was bought to replace an older radio-signal Digisender that struggled with our thick interior stone walls and even more so with the heat wave. I'm getting a bit old and doddery but I found the instructions to be simple to follow and it was easy to set up the units. Once again many thanks for the excellent product. I wish your company every success for the future.

We had problems with our recently purchased DigiSender Pro3 HD video sender box from when we first installed it. Every time we switched the upstairs television on or off upstairs, it also switched the downstairs television on or off at the same time. This was particularly frustrating because I thought it was likely to be something simple, but just couldn’t figure out what it was.Fortunately the technical service team at AEI Communications were really helpful and took the time to talk me through the CEC settings on the two televisions and the DigiSender Pro3.I can confirm that the problem is now solved completely and everything is now working as I had hoped/expected it would.

Amazing diverse creatives, educators and practitioners all under one roof! I’ve had a studio with Ampersand Inventions for a few years now, and I can honestly say the support of Jonpaul and Peter and the passion they have for helping others is second to none. They’ve cultivated a real sense of community, and the diversity of artists, designers, creatives and organisations that come through the doors maintains its wonderful and inspiring atmosphere, and there is always something new and exciting!

Great space for all your cultural and creative needs

A hidden gem for creative people in the heart of Newcastle

AdvantagesI bought a AEI SECURITY — WIRELESS ALARM SYSTEM many years ago and the system worked perfectly for a number of years, so when the DIAL UP CONTROL PANEL (MU4000) went faulty I was keen to stay with the sameDisadvantagesUnfortunately the new DIAL UP CONTROL PANEL (MU4000) I ordered from AEI SECURITY website went faulty after a few days of use.I spoke with Sean who advised that is was probably a faulty power supply and would send one out to me.I did not receive the new power supply for about 4 months after contacting Sean numerous times, each time he'd would tell me there was an issue with the order.When I finally received the power supply, it did not resolve the issue.I have tried contacting Sean again numerous times to no avail.The above is a cut down version of what happened, please factor in many conversations with Sean and many tests and resets before he agreed to send out a replacement power supply.CommentMy impressions of this organization is exceptionally poor, I don't think they are at all interested in resolving this issue. I believe they have my money and will from now on practice avoidance.I wish I had read other reviews before dealing with this organization.My experience with this organization has been awful.Date of services rendered:15/02/2021People I corresponded with:Sean and Julie Delenio (Accounts Dept.)

Design agency

I purchased I Digisender 18 Months ago and has been working fine but now has stopped working. There is no-one at support to ask what the problem is. The red light on the power indicator is flashing red.I have tried emailing and Phoning any number at AEI Security & Communications and there is no answer.I have had a reply and the number they have supplied is working. I have spoken to support and they have identified the problem as a Faulty power supply. Tested it and and can confirm this as correct. Thank you*UPdate *There was a problem at AEI with their phone system, and has since been rectified. Customer support has since been very good.I would also like to say that the Digisender has worked perfectly in the 18 Months I have had them and the new power supply will give me further continuous use.